Terms of Service

Last updated: 6/19/2025

1. Acceptance of Terms

By accessing and using Cravo's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Cravo provides a platform that connects users with local restaurants and delivery partners for food delivery services on university campuses. We act as an intermediary between customers, restaurants, and delivery partners.

3. User Accounts

To use our services, you must create an account and provide accurate, complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is accurate and up-to-date

4. Orders and Payments

When you place an order through Cravo, you agree to pay all charges associated with your order, including food costs, delivery fees, taxes, and tips. All payments are processed securely through our payment partners.

5. Delivery Services

Delivery times are estimates and may vary due to weather, traffic, or other circumstances beyond our control. We are not responsible for delays caused by factors outside our control.

6. Prohibited Uses

You may not use our service:

  • For any unlawful purpose or to solicit others to perform unlawful acts
  • To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
  • To infringe upon or violate our intellectual property rights or the intellectual property rights of others
  • To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate

7. Limitation of Liability

Cravo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

8. Contact Information

Questions about the Terms of Service should be sent to us at:

Email: legal@cravo.com
Address: 123 Campus Drive, University City, CA 90210